ONSITE TECHNICAL POLICY Onsite Technical Policy Technicians visit can be cancelled 3 hours prior to the scheduled time. In case of cancellation there will be a one-time charge depending upon the scheduled time: Less than 3 hours – No Refund, 3 Hours – 24 Hours – $69.99 There will be an extra charge for any kind of hardware part replacement. There will be no extra charge in case the same issue reoccurs within the 7 days of the first contact. Please feel free to get in touch with our experts for more details.